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Byte uses it own proprietary tool called “OASIS” for
process transitioning. "OASIS" creates an environment for
seamless transition. It stands for Observation, Analysis,
Seamless Migration, Implementation and Synergetic Execution. |
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Stage 1: Observation
During this stage, a team from Byte engages in an
ongoing process with the client to observe the client’s
internal business process(es). This stage generally occurs
at client’s site. During this stage, we deploy our domain
specialist/ business analysts to engage and understand the
existing business process.
Stage 2: Analysis
The Analysis stage of the transition process is a vital
stage in the transition methodology. During this stage the
Domain Specialist/ Business Analyst puts together a detailed
process flow document based on his/her understanding of the
business process observed during the observation stage of
the process. This detailed process chart helps us identify
the specific activities to be outsourced and the knowledge
requirements at each stage. Process Analysis also helps in
training and institutionalizing the knowledge, which is
covered in the next stage of the process.
Stage 3: Seamless Migration
This stage involves training and Knowledge Transfer. Our
understanding in the first two stages helps us put together
the training modules for our offshore team. In addition to
our continuous training in Fixed Income domain, it is also
important to look at the trainings in the specific
individual processes required by the client. Though training
is a continuous activity in Byte, we exercise Knowledge
Transfer on a project basis.
Stage 4: Implementation
This is the stage where we implement the clients’ processes
in Byte. Various test processes are conducted to make sure
that we have a seamless delivery methodology in place.
Defining the functional requirements becomes of utmost
importance for this stage.
Stage 5: Synergetic Execution
In this stage, we ensure continuous and seamless delivery in
synergy with clients’ in-house processes. Byte works like
the subset of its clients’ operations. We ensure that
efficient use of resources is made to create synergetic
benefits in the final output. Quality checks are a part of
this stage and ensure process delivery to clients’
satisfaction.
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